No competitor matches our ongoing investment in technology or diagnostic tooling to assist employees in their objective to keep customer machines or engines operating efficiently and economically with a minimum of downtime. Western States Cat’s repair facilities have been designed to provide service 24/7/365. We have over 600,000 square feet in total shop space and more than 150 bays focused on one goal…to keep customers working.
- 7 hydraulic test benches
- 4 fuel test benches
- 5 transmission test benches
- 3 full service paint shops
- 6 PTO dynamometers
- Fluid/Oil Analysis Lab
- 6 track/undercarriage shops, plus Custom Track Service
- 8 weld/machine shops
- 115+ Field Service Trucks
- 12 Lube Trucks
- 2 Diagnostic Trucks
- Over 340 Factory-trained Service Technicians
Additionally, networked phone, computer, and software packages allow Product Support to integrate Caterpillar, Western States Cat, and customer data effectively.